Frequently Asked Questions
No, in the Tsiran system, payment by bank cards is made by redirection: through electronic POS-terminals of Acba Bank. Confidential information about clients (card data, registration data, etc.) is collected and processed in the processing centers “ARCA”, “VISA”, “Master”, and not in the Tsiran system. Therefore, we cannot receive any personal and banking information of the buyer. (For more information on payments, see "Credit Cards" in the "Terms and Conditions" section).
In www.tsiran.am system you can make purchases with credit cards "ARCA", "VISA" and "Master".
Yes, this is possible if the cardholder has agreed to use the card. (For more information see "Credit Cards" in the "Terms and Conditions" section.)
It is impossible to place an order without a credit card in the www.tsiran.am system.
If you don't have a credit card, you can call short number 8022 and order the products you need over the phone.
Money will be charged from your card only if you give such permission to the payment system.
No, you cannot pay with a debit card.
In the Tsiran system, payment by bank cards is made by redirection: through electronic POS-terminals of Acba bank. Confidential information about clients (card data, registration data, etc.) is collected and processed in the processing centers “ARCA”, “VISA”, “Master”, and not in the Tsiran system. Therefore, we cannot receive any personal and banking information of the buyer. (For more information on payments see "Credit Cards" in the "Terms and Conditions" section).
In the Tsiran system, payment by bank cards is made by redirection: through electronic POS-terminals of Acba Bank. Confidential information about clients (card data, registration data, etc.) is collected and processed in the processing centers “ARCA”, “VISA”, “Master”, and not in the Tsiran system. Therefore, we cannot receive any personal and banking information of the buyer. (For more information on payments see "Credit Cards" in the "Terms and Conditions" section).
The currency of your credit card may differ from the currency payable for the purchase made on the website www.tsiran.am. Your bank may also charge a fee for converting money. In addition, some banks and card companies may consider payment for purchases as an international transfer requiring a specific payment. You can find out more about these conditions at your bank.
Yes, payment is made in advance.
Cancellation is possible in all cases. But if the courier is on the way, then in this case the return of the goods is registered and the buyer pays only for the delivery amount.
For more information see the section “Terms and Conditions” point: “Purchase, Cancellation and Return Policy”.
Idram is a payment system through which payments can be made. The system is operated by Idram LLC (State Registration Certificate), which was granted a license from the Central Bank on December 29, 2009 (License N13 for money transfers).
Write to us in the online chat or call the short number 8022, and our staff will immediately answer all your questions.