Frequently Asked Questions
If the courier has not left yet, the money will be fully refunded. But if the courier has already left, then the delivery fee is not refundable, but the amount paid for the order will be returned to you.
For more information see the section “Terms and Conditions” point: “Purchase, Cancellation and Return Policy”
Learn more about the cancellation policy from the section “Terms and Conditions”, point: “Purchase, Cancellation and Return Policy”.
Write to us in the online chat or call the short number 8022, and our staff will immediately answer all your questions.